Customer Service: The Man Behind the Conversational Curtain

<body> <script language=javascript type="text/javascript">  </script> </head> <frameset rows="34,*" frameborder=0> <frame src="./tiny_templates_c/connect_head.php?wid=552697&cat=Science and Technology&url=http://www.searchenginejournal.com/customer-service-the-man-behind-the-conversational-curtain/12376/&urltitle=Customer Service: The Man Behind the Conversational Curtain&description=It can help with public relations, <b>market research</b>, product development, and most importantly it should be an extension of the company's customer service policy and initiatives. The issue is that many companies have a disconnect between <b>...</b><a href="http://www.searchenginejournal.com/" title="http://www.searchenginejournal.com/">Search Engine Journal - http://www.searchenginejournal.com/</a>," name="head"> <frame src="http://www.searchenginejournal.com/customer-service-the-man-behind-the-conversational-curtain/12376/" name="Body"> </frameset> </body>